Excellent product and excellent service

Stopped working, maybe used it 6 times. message customer service, no reply. Terrible

Hi Steven, we’re very sorry your Pick-Up Bricks stopped working after only a few uses. That is definitely not the experience we want for our customers.

We’ve replied to your email with a few troubleshooting steps, including the charging reset for the built-in child safety feature. If that does not resolve the issue, we’ll make sure your Pick-Up Bricks is taken care of.