Pick-Up Bricks Product Warranty

PICK-UP BRICKS ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of Pickup Bricks LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.

Pickup Bricks warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

  1. The original unit and/or non-wearable parts deemed defective, in Pickup Bricks’ sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
  2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. Pickup Bricks reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

  1. Normal wear and tear of wearable parts (such as foam filters), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at pickupbricks.com/collections/replacement-parts.
  2. Any unit that has been tampered with or used for commercial purposes.
  3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filter, not removing debris from the debris tray), or damage due to mishandling in transit.
  4. Consequential and incidental damages.
  5. Defects caused by repair persons not authorized by Pickup Bricks. These defects include damages caused in the process of shipping, altering, or repairing the Pickup Bricks product (or any of its parts) when the repair is performed by a repair person not authorized by Pickup Bricks.

How to get service

If your vacuum fails to operate properly while in use under normal household conditions within the warranty period, visit pickupbricks.com for product care and maintenance self-help. Our Customer Service Specialists are also available via email at customerservice@pickupbricks.com to assist with product support and warranty service options.

Pickup Bricks will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $15.00 (subject to change) will be charged when Pickup Bricks ships the repaired or replacement unit.

How to initiate a warranty claim

You must email customerservice@pickupbricks.com to initiate a warranty claim. You will need the receipt as proof of purchase. A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.